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Shiftly Privacy Policy
Last updated: September 14, 2026
Shiftly ("we", "us") provides employee scheduling, time tracking, and team communication tools. This policy explains what
data we collect, how we use it, and your choices. We do not sell your personal information.
Information we collect
- Account information — your name, email address, role, and (for employees) hourly wage, used to run your workplace's account.
- Scheduling & work data — shifts, availability, time-off requests, shift trades, tasks, and clock in/out time entries.
- Location — the app does not currently collect your location. If a location-verified clock-in feature is introduced, it will be optional, disclosed in the app, and only capture your position at the moment you clock in — never in the background.
- Messages & announcements — content you post in team messaging and the newsfeed.
- Photos & videos — media you choose to share on your team's Feed. Camera, photo library, and microphone access is used only when you choose to capture or select something to share, and only with your permission.
- Device push token — if you allow notifications on iOS, we store a device token so we can deliver shift and message alerts. You can turn notifications off in iOS Settings at any time.
- Billing — company subscriptions are processed by Stripe on our website. We store a Stripe customer/subscription reference and your company's plan status; we never see or store card numbers. Individual employees are never charged.
- Support & diagnostics — when you submit feedback, we attach your current page, browser, device type, screen size, app version, and recent in-app error logs to help us resolve issues. Screenshots are included only if you choose to add one.
How we use your information
To operate and secure the service, build and share schedules, calculate hours and labor cost, deliver notifications and messages, and respond to support requests. We process data on behalf of your employer, who controls your account.
Sharing
Data is visible to authorized members of your organization according to their role. Support diagnostics are routed to our support team. We use service providers (hosting, database, and infrastructure) to run the app and do not sell personal data.
Data retention & your choices
We retain data for as long as your account is active. You can delete your account at any time from inside the app (Account → Delete account), which permanently removes your login and your memberships. You may also request access to or correction of your personal data by contacting us. Some records may be retained as required for legal or payroll purposes.
Tracking
We do not use your data to track you across other companies' apps or websites, and we do not show third-party advertising.
Security
Passwords are hashed, data is transmitted over HTTPS, and access is restricted by role. No method of transmission or storage is 100% secure, but we work to protect your information.
Contact
Questions or data requests: apbiros4@aol.com.
By using Shiftly you agree to this policy. We may update it; material changes will be posted here.